Business Continuity Plan
College Rocket, LLC has developed a Business Continuity Plan which includes policies and procedures designed to meet our obligations to our customers in the event of an emergency or significant business disruption.
Our Business Continuity Plan: We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm's books and records, and allowing our customers to transact business. Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Varying Disruptions: Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region or state. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within 24 hours. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and resume business within 72 hours. We plan to continue business and notify you through our web site www.collegerocket.com on how to contact us.
Our Business Continuity Plan is subject to change. For an updated summary, submit a written request to: College Rocket, 3450 Third Street #1D, 3rd Floor, San Francisco, CA 94124, email to info@collegerocket.com or call 800-770-8057.